FAQ’s

Some answers to some frequently asked questions here.

If you cant find what you are looking for check out the CONTACT US page and get in touch.

Do I need a specific number to book?

When you make you initial booking you will need to confirm a number to book for. We know people may drop out or extra's might want to come along so we can happily amend your booking once it has been made.

Do I need to book a hotel with my experience?

Nope! If you don't need a hotel then you don't have to book one. This is your custom package so choose what is right for you!

What happens if the experience I chose isn't available in that city?`

Obviously all experiences are subject to availability so the sooner you book your place the better chance you have of avoiding disappointment. In the event that the experience is not available in your chosen city we will provide recommendations for other places that it is available and you can make your decision from there.

Are under 18s allowed to book?

Yes of course for certain experiences for example paint-balling, go-karting and activities along those lines are perfectly acceptable for under 18s. Experiences which involve things like alcohol and the bar crawls not so much. Any under 18s will be refused access to licensed venues in accordance with UK law and refunds for such bookings will not be given.

Who do I get intouch with if i have any feedback?

We love to hear feedback from the LADs whether it be good or bad. Good feedback helps us know that we are doing a good job and if negative feedback of course shows us where we can improve which as a LAD is most likely no were because we are ace! Please send any feedback to info@theladexperience.com